Personal account MTS Internet and television. How to log into your personal account under a contract? "Beeline - Home Internet and TV" support service - Free telephone "Hotline" and technical support, access to "Personal Account"

There is one option for connecting to the gpon 60 mbit tariff for those who are MGTS telephony clients. Every month the subscription fee...

GPON is a personal dedicated fiber optic channel with a bandwidth that can exceed 1 Gb/sec. With the help of one cable, the apartment gains access to a broadband network with multi-service access, including television, telephony and the Internet, with maximum quality of service. The tariff is provided for MGTS subscribers and has a monthly subscription. the fee is 1,600 rubles, which already includes free rental of a Wi-Fi modem and access to the network anywhere in the apartment. Home Internet speed is 500 Mbps (Megabits per second). The volume of traffic per month is not limited. Loyalty system "Pay later". If the balance is negative, the service remains active. Additional features: Home TV This is not just television, it is a whole set of digital multimedia services on your TV. Now, along with other opportunities and services, MTS TV has changed the very approach to the concept of Home Television. Thanks to the new Personal TV structure, you choose the channels you want to watch yourself. What is Personal TV...

“GPON Internet - 200 Mbit/s” is a favorable tariff connection option for subscribers using MGTS. The monthly fee is 490...

MTS is not just a telecom operator, but a provider of access services to high-speed Internet and digital television. Today these services are available to many residents of Moscow and the Moscow region. The MTS company connects the Internet and television via modern communication channels that guarantee high quality connections. In this article we will discuss the main tariffs and find out what the operator offers to its subscribers.

Access technologies

To access television and the Internet from MTS, two technologies are used:

ADSL is an old technology that allows you to organize fairly high-speed access to the Internet and digital television services (up to 24 Mbit/s). It is very outdated, so it is not popular with subscribers. Internet and television from MTS over such a channel may work unstably (given the low quality of telephone lines and their long length);
GPON from MTS is a modern technology that provides for the extension of an optical communication channel to each apartment. The maximum access speed via fiber is 1 Gb/sec. This communication channel allows you to count on a stable Internet connection and high-quality television with many additional services.

MTS offers Internet and television together with MGTS (united companies), so GPON will allow you to have at your disposal not only the Internet, but also telephony.

It is noteworthy that such telephony allows you to move to another house where there is GPON from MTS, along with your telephone number - this is impossible in classic analog telephony. From April 1, 2015, applications for connecting to MTS via ADSL are not accepted.

To access home Internet and television from MTS, you must submit an application for connection. The most convenient way to do this is through the official website of the operator. note that Today MTS accepts applications exclusively for GPON. Only this technology is available to new subscribers. As for ADSL, it works exclusively for old subscribers.

In addition to the MTS website, applications are accepted by the following telephone numbers:

8-495-636-0-636 – to connect MTS TV and Internet in Moscow;
8-800-250-0-050 – for connecting home Internet and television from MTS in the Moscow region.

Please note that it is still possible to connect “Home TV” from MTS - this right can be exercised by persons who are already MTS subscribers or who have submitted an application to connect to “Home Internet” before April 1, 2015. Connecting to television services is free, and tariff plans also provide for the provision of the necessary equipment.

Internet tariff plans

MTS tariffs for Internet and television please with their reasonableness, prices and content. There are three main tariff plans for access to the World Wide Web:

60 Mbit/sec – access cost will be 360 rubles/month;
200 Mbit/sec – access cost will be 490 rubles/month;
500 Mbit/sec – access cost will be 1600 rubles/month.

Also in the arsenal of the MTS operator there are tariffs with daily pricing, with the provision of a Wi-Fi modem. They are united under the name “Home-Lite” and are available to subscribers using telephony. Customers can choose from tariffs with a speed of 6 Mbit/sec for 10 rubles/day and 20 Mbit/sec for 20 rubles/day. There is also a general subscription fee of 20 rubles/month.

Funds are written off on daily TPs when the incoming traffic threshold for the current day exceeds 5 MB, and the total daily traffic is not limited.

TV tariff plans

When considering tariffs for home Internet and television from MTS, it should be noted that they are offered in close conjunction. Still, both services operate through the same channel. Consumers have two main tariffs to choose from:

“Basic” - includes 131 television channels, 13 of which are broadcast in HD quality. Subscriber the fee is 145 rubles/month. To be fair, we will include here the provision of a TV decoder, which will cost an additional 99 rubles per month;
“Nothing Extra” is a television package that includes 39 channels in normal quality and 26 channels in HD quality. It features carefully thought-out content. There is no need to pay for a TV decoder; its cost is already included in the tariff plan.

What is the main advantage of digital television from MTS? And the fact is that We can connect additional channel packages to each tariff– sports, educational, movie channels, adult channels and much more. Accordingly, you need to pay for each addition separately.

Another advantage is the provision of the Multiroom service. It allows you to watch different channels on two or three TVs with a meager addition to the subscription fee. For 2 TVs the additional payment is 39.75 rubles/month, for 3 TVs – 79.5 rubles/month.

General additional services for Internet and television from MTS:

The promised payment on MTS – the ability to use television and the Internet with a negative balance;
Voluntary blocking - suspension of write-offs for those who are going on vacation and do not need television services and network access;
Computer help – a huge number of paid services for PC repair and maintenance;
Home TV on PC - includes a free “Promo PC” tariff for 15 channels and a “Basic PC” tariff plan for 56 channels for 99 rubles/month (watching television on a PC);
Antivirus – any antivirus software with a monthly subscription fee;
White Internet – comprehensive protection against unwanted information with limited access time.

For convenient management of services, use the “Personal Account” from MTS home Internet and television, located on the operator’s official website.

In order to check the MTS Internet balance, it is not necessary to visit the operator’s office every time or call the Call Center. Here you will find complete instructions on how to log into your MTS personal account and gain access to the status of your personal account in no more than 30 seconds. Without waiting, long mouse clicks and queues.

Where to find your personal account and how to get there

You already have the password for your personal account. And it is spelled out in the contract that was concluded when connecting to the Internet. Remember where you put it, find it and continue reading.

So, before you check your balance, carefully examine the agreement for your login and password. This data is necessary in order to access your personal account. Further developments have two scenarios:

You have found all the data and are fully prepared to register on the site. In this case, go to the page lk.ug.mts.ru/#/auth/login in your browser. Here you can find out the account balance and pay for home Internet and TV. Detailed instructions are available through the section (you can simply go to it in the table of contents).
Your search has failed. There is no login or password available. Then read how to get a new password in the next section of our article.

How to recover your personal account login information

There are several options if you have lost or damaged the agreement and want to recover your login/password:

In your browser, open this link - customer.comstar-direct.ru/zpublic/information?src=lost_password (it is accessible even from a tablet). You will be asked to enter either a login, a password, a phone number, or an email.
To obtain a new password or restore your details, visit your nearest MTS office. You can find out the address at the following link - mts.ru/mobil_inet_and_tv/help/mts/offices/. If the contract was drawn up in your name, take a copy of your passport with you. If the agreement with the provider is registered in the name of another person, you will need a power of attorney on his behalf, certified by a notary. Also, don't forget a copy of the owner's passport.
To receive a password for your personal account, send a recovery application by email. Here is the shipping address - [email protected]. You can find samples of such documents here: corp.e-burg.mts.ru/help/doc/doc_fix_svaz/ (section “fixed line”).

Attention! You won’t be able to get a password and find out your MTS home Internet balance if you go to the MTS website, which is intended for mobile users.

How to find out your Internet balance through your personal account

Just in case, let’s duplicate the address: you need to go to the link lk.ug.mts.ru/#/auth/login. You will see a half-blank screen with a small square shape. There you need to enter the data specified in your agreement (username and password).

You can view your balance immediately after logging in – it is displayed on the main page of the site. Therefore, in order to find out whether there is a debt on your account, you do not need to go to other menus.

Also, the balance on MTS and the cable TV account is replenished in the following ways:

From an electronic wallet (for example, Yandex Money or Webmoney).
At the Russian Post office.
Through an ATM (Sberbank of Russia).
Using online banking (in your online account or in the mobile application that most companies have).
In any payment terminal.
By filling out the regular receipt that comes in the mail.

Attention! Before you deposit the amount, check out the system commission for fixed-line communications. After all, even a few rubles may not be enough to pay for Internet for the whole month.

How to check the account balance using the digits of the contract number

In order to check the balance by contract number, you need to go to bill.utk.ru/uportf/arm.pl. This is a page of the MTS official website, where you can find out your account balance without having to enter your personal account. However, you cannot manage services from it.

It is difficult to imagine modern life without high-speed home Internet and digital television. And, the Beeline company strives to provide its subscribers with these services of the best quality, and to make their use as convenient as possible.

Until recently, in order to change the tariff you had to contact the provider’s office, and to top up your balance you had to look for an ATM. Now everything has become much easier! To manage your home Internet and digital television, there is a personal account, which you can log in from your phone or tablet, or from your computer.

The My Beeline personal account is a modern and convenient tool for managing your personal account. It is always at hand, and all the most popular tools are available in one click. For example, you can use it:

Find out your personal account balance, the amount of the subscription fee and the cost of connected tariffs and services.
View the characteristics of current tariffs and, if necessary, adjust them or change them to more profitable ones.
Get full cost details and network connection statistics.
Block the Internet and home TV during the holidays.

How to log into your Personal Account for Home Internet and Television?

Regardless of which Beeline services the subscriber uses, he has access to a single personal account, through which he can manage both the Internet and television for the home, as well as cellular communications.

To log in you will need a login and password:

Login – corresponds to the personal account number in the format 08XXXXXXXX
Password – issued upon concluding a contract or set by the subscriber independently

If you use an operator’s cellular connection, then you can log in using your login and password, and no additional registration is needed. In this case, the login is 10 digits of your phone number in the format 9XXXXXXXXXX (without 8 or +7 at the beginning). The password, if you don’t have one yet, can be obtained using the command *110*9# or via the link.

The old personal account for users of the Home Internet and TV services - lk.beeline.ru is closed and it is impossible to get into it.

How to log into your account if you forgot your login or password?

In some cases, access to your personal account via the Internet may be limited, and in order to enter it you will need to obtain a new password or restore a lost login.

To receive a new password, go to its recovery page, enter your personal account number from “Home Beeline” in the “Login” field and, in the next step, the email address that was specified when concluding the agreement. If the address matches, then after sending the data you will receive a link to reset your password and set a new one.

If you have forgotten your personal account number (login), you can get it again. To do this, on the access recovery page, enter the email address or mobile phone number specified when registering the agreement and follow further instructions.

If you encounter difficulties logging into your subscriber account and gaining access, you must contact for help by calling: 8-800-700-80-00. To restore your login and/or password, you may need to provide the operator with the following information:

Full name of the subscriber in whose name the contract was concluded
Passport data of the owner (series, number, when and by whom the passport was issued)
Internet connection address

Features of the My Beeline account

For users of “Home Internet” and “Home Television” from Beeline, the subscriber account provides a wide range of opportunities for monitoring and managing their account and existing services.

All information about your personal account is in the most visible place - at the top of the main page of your account. Here you can see the amount of the subscription fee, when the next fee will be charged and by what date the bill must be paid; connect or , or . Nearby, the personal account number and the cost of individual services are indicated.

Here, the subscriber can turn off the Internet at home or temporarily block his account. This feature is useful, for example, so that during a trip when you are not using the services, money is not wasted. You can block the Internet for up to 60 days.

Just below, the LC shows the characteristics of the current tariff and connected options. Here, you can choose a new tariff plan or increase the Internet speed at home without changing the tariff. Using the “Select Speed” service, you can increase the speed to the required level or add it only for a few hours when you need to quickly download a large amount of information.

When moving, a Beeline subscriber can submit an application directly through the personal account to change the Internet and TV connection address in just “one click.”

Statistics on payments, expenses and service activity are available in the “Details” section. Here you can select the required type of report and the period for which you want to receive it.

Most importantly, when you connect to the Internet at home via a Beeline modem or router, you can open a personal account not only with a zero balance, but also with a minus balance, even when access to other sites is limited.

To manage the operator’s services, including the Internet for the home, from a cell phone or tablet, it is most convenient to use not the mobile version of the site, but . It includes the same features, but at the same time has a more convenient interface, adapted for mobile devices and works much faster.

Beeline personal account for managing your services. With it you can:

change tariff
view account history,
view traffic statistics,
use services on credit (trust payment),
connect and disconnect additional services.
your account is single if you use

To log into your personal account, use your login and password to access the Internet, it is usually indicated when connecting, in.

Also Beeline personal account available to you from the menu of your set-top box, through it you can:

control your account,
pay for services using a Beeline express payment card,
change channel package,
connect and disconnect additional channel packages

lk.beeline.ru- Entrance to the office

Instructions for Beeline personal account

1. Click on this link lk.beeline.ru. Enter your login And password from the internet connection and press the button To come in.

Your login is indicated on the contract form that the installer gives you upon connection. If you have not changed your Internet password, the installer usually sets the password to 0123456789 or 123456789.

2. Are you in Personal Account! You can manage your account status, payments, services, etc. without leaving home. More details later in this section.

3. In the tab Contract information You can find out the current account status, end date of the billing period, tariff cost, etc.

4. For convenience, you can configure receiving notifications about your account status in the form of an SMS message to your mobile phone number, to do this, click on Setting up notifications, enter your mobile phone number and press the button Save. From now on, you will receive SMS reminders about the need to pay for services Beeline with your personal account number a few days before the end of the billing period in order to always be on-line.

5. Trust payment- this is an opportunity to use home Internet and Beeline digital TV on credit (without overpayment) when it is not possible to pay for services before the end of the billing period. The service is available for activation 3 days before the end of the billing period and within 5 days after, provided that there have been no previous delays in paying the Trust Payment. After activating the service, you need to make payment to your personal account no later than the expiration date of the Trust Payment.

6. Change of tariff plan. In order to change the Beeline Internet tariff, you need to go to the tab Internet, left-click on the link Changing tariff plan, select the tariff plan you need and press the button Change tariff plan. After this, you need to disconnect the connection to the Internet, wait a minute and connect again; if you are using a wi-wi router, you just need to disconnect and reconnect the power of your router.

In order to see the result of these actions, I recommend using a service for measuring Internet connection speed, preferably before and after))

7. Changing login or password- it’s quite simple, for this you need to go to the tab in your Beeline Personal Account Contract information, then select Changing login and password, enter the values you need in the appropriate fields and click the button Change login or Change password.

Note: If you use a WI-FI router, after changing your login or password, you will also need to enter new credentials into the router settings. Or if you are using a VPN connection, you also need to change the settings for Internet access.

8. Voluntary account blocking. Convenient when you go to the country or somewhere else for a long time. This service allows you to save money. You don't have to pay for the Internet if you don't use it. In my opinion this is very reasonable) The service is provided for a period from 1 to 90 days. So, to Temporarily block your account, you will need to go to the tab Internet, Further Service management and click on the link Temporary voluntary blocking of the Internet Beeline.
Read the terms of service carefully, check the box and click the button Further
Read this text and click Enable blocking.

Now you can turn off the computer and go pack your things =)) Upon return, you need to go to your Beeline Personal Account in Saratov and unblock it. (you don't need to connect to the Internet for this)

p.s. Still have questions on this topic?! - ask them in the comments.

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